RCIC 2017

Feb. 7-8, 2017 |Edmonton, AB

Who is presenting at the 2017 RCIC? Find them on the Schedule below!

Session Schedule


Click Here to view a printable version of the

2017 RCIC Session Schedule. 



Please Note the 2017 Session grid can change right up until the day of the event.

Please keep checking back for updates. 

Tuesday, February 7

8:00 - 9:15 AM

9.36 Air Tightness & Condensation Risk Mitigation

Darrell Paul

Construction and Building Science

9.36 Air Tightness & Condensation Risk Mitigation

Darrell Paul

February, Feb. 7 | 8:00 - 9:15 AM | Room 2


Coming Soon

SPONSORED BY:

Progressive Discipline & Termination (focused on PD steps and termination best practices)

Barb Read

Leadership and Career Development

Progressive Discipline & Termination (focused on PD steps and termination best practices)

Barb Read

February, Feb. 7 | 8:00 - 9:15 AM | Room 3


This session will help you to understand and apply the steps of progressive discipline and document performance matters appropriately, distinguish between termination for cause and without cause and how to terminate an employee effectively.

SPONSORED BY:

Heating Systems - Beyond Forced Air

Gord Cooke

Construction and Building Science

Heating Systems - Beyond Forced Air

Gord Cooke

February, Feb. 7 | 8:00 - 9:15 AM | Room 1


Beyond the common central natural gas forced air heating system, there are new reasons to seriously consider the many alternatives presented by hydronic systems and other emerging technologies. This session will cover the new expectations of comfort, health, safety, efficiency, and cost and identify creative, alternative ways to ensure heating, cooling, ventilation, filtration and moisture control in a variety of housing types.

SPONSORED BY:

8:00 - 10:45 AM

Residential EnerGuide and the New Energy Code

Juan Monterrosa , Steve Jackson ,Doug Owens

Construction and Building Science

Residential EnerGuide and the New Energy Code

Juan Monterrosa , Steve Jackson ,Doug Owens

February, Feb. 7 | 8:00 - 10:45 AM | Room 4


The panel session will start with an introduction to the basics of the new EnerGuide for homes program and will address some of the difference between the new and previous program. The following presenter from the City of Edmonton will talk compliance with the new energy code and discuss the performance versus prescriptive paths. The last speaker will provide the homebuilders experience with these two programs.

SPONSORED BY:

Plan Review to Save Your Company up to $10,000 per unit

Scott Sedam

Home Builder Operations

Plan Review to Save Your Company up to $10,000 per unit

Scott Sedam

February, Feb. 7 | 8:00 - 10:45 AM | Room 5


In this intensive, highly-interactive session, participants learn how and where to look in plans and elevations to identify the waste that kills margins. In more than 200 case studies, educated teams with the right tools have routinely identified savings of $5,000, $10,000 or more. You will participate in an exercise to break down a plan and find the savings. The results are guaranteed to surprise you, and you can apply the lessons immediately when you return to the workplace.

SPONSORED BY:

8:30 - 3:00 PM

Sales Rally

TBA , David Prentice

Sales and Marketing

Sales Rally

TBA , David Prentice

February, Feb. 7 | 8:30 - 3:00 PM |


David Prentice Leading Sales and Marketing Expert For over 30 years, David Prentice has worked to train front-line and executive staff in how to serve customers better—and increase sales. A dynamic and witty speaker, he helps clients understand a range of business issues, such as customer service and satisfaction, negotiation, account management, and how to achieve sales excellence. Prentice offers audiences practical techniques that can be put to use immediately to increase performance and improve results. Prior to starting his own consulting firm, Prentice held a variety of senior sales, sales-training, and sales-management positions with the Xerox Corporation, both in Canada and at the Xerox International Training Center in the USA. He has also held similar positions with General Foods Limited, and Warner-Lambert. Prentice has personally designed, written, and conducted sales-development seminars and keynote addresses for AT&T, IBM, Johnson & Johnson, Schneiders, The Coca-Cola Company, Bell Canada, Bell Mobility, Ford Motor Company of Canada, Peat Marwick, M&M Meats, Great West Life, AGF, London Life, Canadian Airlines, Molson, Coors, Toronto Dominion Bank, Canada Trust, CIBC, Canadian Tire, and RBC Royal Bank.

9:30 - 10:45 AM

Moisture Control

Darrell Paul

Construction and Building Science

Moisture Control

Darrell Paul

February, Feb. 7 | 9:30 - 10:45 AM | Room 2


Coming Soon!

SPONSORED BY:

Supervising for Success

Tema Frank

Leadership and Career Development

Supervising for Success

Tema Frank

February, Feb. 7 | 9:30 - 10:45 AM | Room 1


It's hard to supervise others without resentments building up, especially if you used to be their co-worker. Learn an approach that can motivate and bring out the best in those you supervise. It will also help you spend less time fighting fires and more time improving the quality and speed of the work that your team does.

SPONSORED BY:

Infill in Edmonton

Peter Ohm , Livia Balone

Home Builder Operations

Infill in Edmonton

Peter Ohm , Livia Balone

February, Feb. 7 | 9:30 - 10:45 AM | Room 3


The demand for infill housing is on the rise but like all new markets, it requires careful thought, a balanced approach and hard work. In this session, learn what you can do to help the infill industry grow by overcoming obstacles for communities, the City and industry. You’ll hear from Peter Ohm, Edmonton’s Chief Planner, and Livia Balone, Director of Development and Zoning Services, about the evolution of infill, new resources to support smooth construction projects and what this means for our next generation of homes

SPONSORED BY:

11:00 - 12:15 PM

Construction Outlook

Mark Casaletto , Bob Collins

Construction and Building Science

Construction Outlook

Mark Casaletto , Bob Collins

February, Feb. 7 | 11:00 - 12:15 PM | Room 2


A complex transition of Alberta’s labour market presents both opportunities and risks for industry and has implications for how future labour demands are met. Mark and Bob will share their insights into the current and future economic outlook for residential construction in Edmonton, Alberta, and Canada. The presentation will explore housing investment and the implications for the residential skilled labour force.

SPONSORED BY:

The Chaos That Killed Profit

Scott Sedam

Home Builder Operations

The Chaos That Killed Profit

Scott Sedam

February, Feb. 7 | 11:00 - 12:15 PM | Room 5


This presentation identifies the 20 sources of complexity that emerged from more than 180 Lean Process implementations with builders across the U.S. and Canada. Each of these factors must be controlled by the focused and diligent builder as the consequences are dire. Whether you build a basic first-timer bungalow or a 3-story high-end luxury home, complexity is the enemy of quality and profit, and can destroy working relationships both internal and with suppliers and trades. Learn how to identify these factors, prioritize, and launch your plan to simplify the building process where you work.

SPONSORED BY:

Exterior Claddings - New Products require New Details

Gord Cooke

Construction and Building Science

Exterior Claddings - New Products require New Details

Gord Cooke

February, Feb. 7 | 11:00 - 12:15 PM | Room 1


It’s pretty common today to have 2 or more cladding systems on every house; vinyl, cement board siding, stucco, thin stone veneers and brick all have different moisture management characteristics and the transitions at roofs, windows, penetrations and from one cladding to another are critical to keep you out of trouble over the long term. Add to this the drive towards higher effective R-values in walls and the prevalence of new insulated sheathing products and you can appreciate both the risks and opportunities builders need to be aware of. This session will identify strategies, techniques and products to balance water, heat and airflow management against cost and process challenges. Come learn how to let walls drain, dry and breathe while meeting expectations for higher insulation levels

SPONSORED BY:

Solar PV for Homes

Gordon Howell , Tara-Lynn Blum ,Clifton Lofthaug

Construction and Building Science

Solar PV for Homes

Gordon Howell , Tara-Lynn Blum ,Clifton Lofthaug

February, Feb. 7 | 11:00 - 12:15 PM | Room 3


Join three Alberta solar industry veterans for a discussion on the basics of solar PV. The session will with an introduction to the economics of solar, connecting to the grid and the carbon levy and incentives. The second panelist will address topics related to selling the value of solar to clients, advantages of putting it into a mortgage, etc. The session will close with a discussion on home and neighbourhood design and solar readiness.

SPONSORED BY:

Leading a Multi-Generational Workforce in 2017

Shannon Donnici , Kristen Avison

Leadership and Career Development

Leading a Multi-Generational Workforce in 2017

Shannon Donnici , Kristen Avison

February, Feb. 7 | 11:00 - 12:15 PM | Room 4


Effectively leading in today’s multi-generational workforce is more challenging than ever. The importance of understanding and appreciating the different perspectives, needs and motivations of Generation Zs, Millennials, Generation Xs, Baby Boomers and Traditionalists is critical to one’s success as a leader. Join speakers Shannon Donnici and Kirsten Avison who will interactively share their own multi-generational experiences and perspectives on strategies for unleashing the full potential of a multi-generational workforce.

SPONSORED BY:

1:30 - 3:00 PM

Becoming the Builder of Choice for the Best Suppliers & Trades

Scott Sedam

Home Builder Operations

Becoming the Builder of Choice for the Best Suppliers & Trades

Scott Sedam

February, Feb. 7 | 1:30 - 3:00 PM | Room 5


Any field superintendent or project manager can testify that having the best trades on their jobs makes a profound difference in schedule, build quality and profit. And it is not enough to have just the best companies, you must also earn the right to get their best crews and that can make a profound difference. You earn this by becoming the acknowledged “builder of choice” in your market, but how? Here’s a hint: you do not achieve this by paying them more, but you do achieve it by making them more profitable – at a very competitive price. Come and learn what is required and how to get started.

SPONSORED BY:

Take Advantage of Trends Now

Peter Temple

Leadership Skills for Operational Results

Christy Ciezki , Joseph Duppereault ,Patrick Reichers

Leadership and Career Development

Leadership Skills for Operational Results

Christy Ciezki , Joseph Duppereault ,Patrick Reichers

February, Feb. 7 | 1:30 - 3:00 PM | Room 2


Our focus would be around building tangible skills, particularly for new leaders/managers/supervisors that focus both on leadership ‘soft’ skill development as well as operational skills required to manage effectively. The hands-on, experiential component will be a focus.

SPONSORED BY:

Total Compensation (focused on external equity, internal equity and employee benefits)

Barb Read

Leadership and Career Development

Total Compensation (focused on external equity, internal equity and employee benefits)

Barb Read

February, Feb. 7 | 1:30 - 3:00 PM | Room 4


The # 1 reason people leave large organizations is compensation (Payscale). Please attend this session to determine if you are paying your employees competitively in the market, discover if you have internal pay equity issues and to identify employee benefits that will help you to attract, retain and engage the right staff to your organization.

SPONSORED BY:

Future Vision

Gord Cooke

Construction and Building Science

Future Vision

Gord Cooke

February, Feb. 7 | 1:30 - 3:00 PM | Room 1


There is a compelling and interesting trend in North America to continually improve the energy performance of our houses. Leading visionary builders across this country and the US are constantly implementing new technologies on the path of continual improvement. The Goal is to meet and exceed building program parameters such as the requirement of the newest National Building Code and then beyond to the 2030 Challenge of Zero Energy Homes. This session will review successes and challenges our industry has experienced along that path of continual improvement. Come learn how to create a one, three and seven year plan to evaluate your next steps towards the ever better performing homes that future customers will expect from you.

SPONSORED BY:

Wednesday, February 8

8:00 - 9:15 AM

Designing for Other Cultures

Amanda Hamilton

Home Builder Operations

Designing for Other Cultures

Amanda Hamilton

February, Feb. 8 | 8:00 - 9:15 AM | Room 5


In light of Canada's current economic climate, the influx of immigrants and the changes in government, the need for diverse housing solutions is essential. Touching on the history of the traditional "domus" and covering various creative solutions for immediate and future consideration, Amanda will share her approach as well as discuss various topics including Laneway Housing, Air BnB and the Tiny House movement.

SPONSORED BY:

How to Motivate, Influence, and Persuade Anyone

Kurian Tharakan

Sales and Marketing

How to Motivate, Influence, and Persuade Anyone

Kurian Tharakan

February, Feb. 8 | 8:00 - 9:15 AM | Room 3


Everyone is in the sales business. Whether it be convincing the boss to approve a proposal, persuading your spouse that its time to buy a new home, or your children that they really need to clean their room, persuasion skills are a must have tool in your belt. If you are a professional salesperson, you especially recognize the importance of advancing your sales skills and adopting a structured process to maximize the potential of a transaction. However, you also recognize that this can often be a long, plodding, and labour intensive process. But what if you could engage your prospect’s mind in such a way that they instantly recognize the value contained in your solution, and persuade themselves to pursue the sale? In the last 50 years, the science of selling has gone beyond simple sociology and psychology, and driven deeply into the realms of neuroscience, and behavioral economics as well. What has resulted is a unique understanding of the deep motives that drive purchase behavior. Join us for this 60-minute session where we will: • Outline the key elements of the new persuasion framework • Understand how a prospect’s buying mind works • Show you what you must do BEFORE meeting your prospect • Demonstrate practical, effective, tools to allow your prospect to sell themselves

SPONSORED BY:

Coping with Stress in the Workplace

Ana Meger

Leadership and Career Development

Coping with Stress in the Workplace

Ana Meger

February, Feb. 8 | 8:00 - 9:15 AM | Room 1


STRESS!!! Would you like to learn more about how to cope with stress in the workplace? This session will open a dialogue about how stress affects you and practical ideas on how to deal with stressors in the workplace. You will leave with an increased knowledge and practical resources on how to cope with workplace stress. The topics discussed will include:  What is stress?  What is burnout?  How stress affects you physically and psychologically.  Signs of stress and burnout in yourself and colleagues.  Reducing the stigma of stress in the workplace.  How workplace stressors affect home life.  Practical ideas on how to cope with stress in the workplace.  Resources for dealing with stress and burnout.

SPONSORED BY:

Building a Growth Driven Organization in a Volatile Economy

Chad Banman

Leadership and Career Development

Building a Growth Driven Organization in a Volatile Economy

Chad Banman

February, Feb. 8 | 8:00 - 9:15 AM | Room 1


Building a growth driven organization in a volatile economy can be accomplished. Many organizations fail to outperform the market because they have no plan, no repeatable process, and no clear vision as to how to get there. They are busy being busy and while times are good, as the saying goes "The tide floats all boats". This session is designed to examine the four key pillars of creating a growth driven organization that leverages the one key thing that makes everyone different – their PEOPLE. Focusing on skills, staff, structure and strategy the presenter will expand on what is required in each of those areas for growth to occur, even in a volatile economy. Attendees will walk away with an action plan for: • Skills that help create growth • Examining the current business structure and determining if it is helping or hindering growth • Creating a strategy to promote growth within an organization

SPONSORED BY:

8:30 - 10:45 AM

Communication, Internal Customer Service and Dealing with Difficult Customers

Russ Dantu

Sales and Marketing

Communication, Internal Customer Service and Dealing with Difficult Customers

Russ Dantu

February, Feb. 8 | 8:30 - 10:45 AM | Room 4


Communication, Internal Customer Service and Dealing with Difficult Customers In this two hour session, your attendees will learn; • how to share information clearly and precisely with their teams to alleviate mistakes • how to build stronger unity between their employees • how to solve 99.9% of problems with difficult customers! This session will have participants working alone, with a partner, with a team and up on their feet. Fast paced, fun and educational!

SPONSORED BY:

8:30 - 3:00 PM

Building Science Rally - Site Super Boot Camp

Gord Cooke , Scott Sedam ,Darrell Paul

Construction and Building Science

Building Science Rally - Site Super Boot Camp

Gord Cooke , Scott Sedam ,Darrell Paul

February, Feb. 8 | 8:30 - 3:00 PM | Rally Room


Site Superintendent Boot Camp • Understanding the Financial Impact on the Operation - Lowering Build Times and knowing component costs. • Job Cost Controls – Limiting Variance PO’s • Holding Trades Accountable – Do your Sups know their scopes of work? • Is your Site Ready? Site Readiness & Effective Scheduling (be thankful you don’t need quarters to do your job!) • Lot Inspections / FAC Charges / Dirt Management • Emergency Scene Management / First Aid / OH&S Investigation • Site Sups improving Communication with Trades and Homeowners

9:30 - 10:45 AM

Developing the Leaders Around: How to Help Others Reach Their Full Potential

Bob Claxton , Bob Claxton

Leadership and Career Development

Developing the Leaders Around: How to Help Others Reach Their Full Potential

Bob Claxton , Bob Claxton

February, Feb. 8 | 9:30 - 10:45 AM | Room 1


People are any company’s greatest asset, yet why is it that so few companies unleash this power? What are the qualities you should look for in a potential leader? How do managers develop employees into possible managers? What is a process for carefully developing new managers? In this session, you will understand the following: • 4 Reasons Why Managers Need to Produce Leaders • 3 Visual Traits Identifying Potential Leaders • 5 Levels of Leadership • 5 Step Process of Developing New Leaders

SPONSORED BY:

The Psychology and Philosophy of Design

Amanda Hamilton

Home Builder Operations

The Psychology and Philosophy of Design

Amanda Hamilton

February, Feb. 8 | 9:30 - 10:45 AM | Room 5


Seeking to purposely explore and creatively elevate space with intelligent, thoughtful and soulful design solutions, Amanda Hamilton will weave audience members through personal story as it relates to the psychological and philosophical impacts of design. Focused on the topic of creative exploration as it relates to design methodology, research and analysis, colour, human scale, ergonomics and political and economic influences, Amanda will discuss the expression of design through leaving a legacy for our build environment that serves both the users and the community.

SPONSORED BY:

Steve Jobs’ Three Foundational Secrets for Creating the Ultimate Brand

Kurian Tharakan

Sales and Marketing

Steve Jobs’ Three Foundational Secrets for Creating the Ultimate Brand

Kurian Tharakan

February, Feb. 8 | 9:30 - 10:45 AM | Room 3


Your brand is the center of your business, and is the core reason why people are attracted to you! Use these three secrets from Steve Jobs to build this asset into a powerful gravitational force to naturally attract the right people and opportunities. In this entertaining, insightful, presentation you will: • Learn the three vital elements of a highly successful brand • Be shown vivid, real world examples, of how they have worked in the real world • Combine all of this into a plan for your business

SPONSORED BY:

11:00 - 12:15 PM

Developing the Leader Within You: How to Positively Help Impact Your Team

Bob Claxton

Leadership and Career Development

Developing the Leader Within You: How to Positively Help Impact Your Team

Bob Claxton

February, Feb. 8 | 11:00 - 12:15 PM | Room 1


If leadership is influence, then how do you know if you have influence with your team? What are the ways you can grow in your influence? What do you do if you have no influence with your team or manager? In this session, you will understand the following: • 5 Principles Defining Your Influence • 5 Questions to Identify Your Influence • 4 Leadership Mistakes Made by People in the Middle of the Pack • How to Become a Person of Influence

SPONSORED BY:

Emailing Skills for Sales Professionals

Corey Poirier

Sales and Marketing

Emailing Skills for Sales Professionals

Corey Poirier

February, Feb. 8 | 11:00 - 12:15 PM | Room 3


How to read emails, most effective way to send emails in terms of reading and adjusting to personality types via emails, cc or not to cc, influence through email and text, how to work with people who just reply with yes or no in email, etc.

SPONSORED BY:

Design 101

Alykhan Velji

Home Builder Operations

Design 101

Alykhan Velji

February, Feb. 8 | 11:00 - 12:15 PM | Room 5


A step by step intro into designing the perfect home. From finishes, trends, and key items to think about to ensure the design of a home remains timeless.

SPONSORED BY:

Marketing a High Performance Home

Jennifer Christenson , Dave Turnbull ,Les Wold

Sales and Marketing

Marketing a High Performance Home

Jennifer Christenson , Dave Turnbull ,Les Wold

February, Feb. 8 | 11:00 - 12:15 PM | Room 4


This session explores varying perspectives on the marketing and sales of a high performance home. Industry viewpoints will include Built Green Canada, Landmark Homes, Effect Home Builders, as well as the City of Edmonton as they ramp up their Home Energy Labelling Program.

SPONSORED BY:

The Youth Perspective

Ryan Hreljac

Leadership and Career Development

The Youth Perspective

Ryan Hreljac

February, Feb. 8 | 11:00 - 12:15 PM | Room 2


This is a wonderful, inspiring story for people who are scratching their heads about the “younger generation”. Sure, young adults are texting instead of talking and they are playing their video games, but they are doers and they are motivated. They are just not motivated by the same things that motivate their parents. Get the perspective from 25-year-old, Ryan Hreljac, a recent graduate from Dalhousie University and avid hockey player, who is an inspiring young man who has made a difference to hundreds of thousands of people in Africa, India and the Caribbean.

SPONSORED BY:

1:30 - 3:00 PM

The Internet and the Age of Customer Transparency

Tim Bailey

Sales and Marketing

The Internet and the Age of Customer Transparency

Tim Bailey

February, Feb. 8 | 1:30 - 3:00 PM | Room 2


Managing online reputation, dealing with negative customer reviews, and tackling transparency to engage consumers in today’s wired-world. Today’s home buyers are online and connected. They support brands that they believe are transparent and genuine. What strategies and methods should builders use to manage online reputation? How do negative online reviews impact sales? What does brand transparency mean to today’s consumers? Is it true that only the worst customers provide feedback and post reviews? Learn how leading home builders have leveraged the wired-world to connect with more customers, joining the “social” conversation instead of falling prey to it. Find out more about best practices in the world of online reviews, as well as the risks associated with many common online review practices. (Attached is a copy of 3 published articles including “Online Reputation & Customer Reviews;” “Reviews Gone Wild;” and “Authenticity is the Real Deal;” that provide additional insight to the type of topic material that can be covered in this presentation).

SPONSORED BY:

Overcoming the Biggest Obstacle Facing Residential Home Builders... Raising Capital

Russell Westcott

Home Builder Operations

Overcoming the Biggest Obstacle Facing Residential Home Builders... Raising Capital

Russell Westcott

February, Feb. 8 | 1:30 - 3:00 PM | Room 4


You have your ambitious building goals, but you may not have all the funds available to build your properties. Raising capital to fund your building plans can be daunting, unless you have a proven formula for success. A Residential Construction Industry Conference (RCIC 2107) exclusive presentation discover the following: • Exactly what investors are looking for in today's investment environment • How to handle all investor objections, calmly and confidently. In fact, after this presentation you will learn why objections are actually good • The Magic formula, once used in the proper proportion and correct sequence, will be the difference between yes and no when working with money partners • The 3 'must have' requirements that you need to have in your Raising Capital presentation… turning investors who are 'on the fence' into investors who are ready to 'write the cheque' • Where do you find these mythical Money Partners/ Angel Investors. • Once you find them how do you negotiate the deal. There are 4 critical elements to negotiate a win/win deal with your capital partners that will have your money partners coming back for more and referring all their friends • And much more

SPONSORED BY:

Virtual Design - Effectin "Real Life" building methods

Justin James

Home Builder Operations

Virtual Design - Effectin "Real Life" building methods

Justin James

February, Feb. 8 | 1:30 - 3:00 PM | Room 5


Presentation Title: ‘Virtual’ Design - Effecting ‘Real Life’ building methods Presentation Description: IKEA – You walk in, pick a kitchen and walk out with your plans and a 3D view of your design. Boeing – design Aircrafts, but they simulate it first in a virtual environment. Ford – Creates virtual mock-ups of safety equipment in the vehicle you drive today, before its built! You get the picture – but are you doing this? This presentation addresses the common road blocks to why you haven’t switched to an enhanced design method. Would you like to enhance your customer experience? Reduce waste, build costs and increase efficiency? Look forward to seeing you there. Learning Objectives: (Finish the statement: “After taking this class, attendees will be able to:”) Learning Objective 1: Increase communication with their teams Learning Objective 2: Design with the end in mind Learning Objective 3: Increase internal and external team efficiencies Learning Objective 4: Reduce waste and build green

SPONSORED BY:

Reading and Adjusting to Personality Types

Corey Poirier

Leadership and Career Development

Reading and Adjusting to Personality Types

Corey Poirier

February, Feb. 8 | 1:30 - 3:00 PM | Room 1


How to adjust to the personality types home builders, buyers and sellers encounter during sales calls, during client meetings, internal meetings, during open houses, during client negotiations and more.

SPONSORED BY:

Content and Marketing Tips to sell New Homes Online

Jesse Tutt

Sales and Marketing

Content and Marketing Tips to sell New Homes Online

Jesse Tutt

February, Feb. 8 | 1:30 - 3:00 PM | Room 3


Key learnings from this session include detailed steps to create amazing real estate online content and market it online using key technologies. Throughout the session measurement will be a focus. Tools will be reviewed that enable Home Builders to understand how effective their online marketing efforts are and how to plan for future success. Learning objectives: Following this session, attendees will have a detailed checklist of items to address in the next 30 days to increase online traffic. Areas of Focus Covered:  Types of Online Content  Online Marketing Tools and Tricks  Optimizing Social Media Marketing  Measuring Success

SPONSORED BY:

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